Remote Customer Service Rep — First-Contact Support Job at Independence Blue Cross, New York, NY

  • Independence Blue Cross
  • New York, NY

Job Description

Independence Blue Cross is hiring a fully remote Customer Service Representative to handle information requests, calls, and inquiries. You will work across claims and member service systems, performing research, forms, and follow-up to resolve inquiries on first contact. The role requires strong soft skills for probing questions, deescalation, and commitment to quality. Training includes onsite days at our Philadelphia facility, with remote work supported in the Tri-State Area. #J-18808-Ljbffr Independence Blue Cross

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